Club Clean Terms & Conditions

Shipping:

P.O. BOXES: Please do not enter a PO box for your shipping address.  Please enter your physical address.  We ship via UPS Ground.

P.O. Boxes will be charged an additional $7 shipping fee for USPS.

Orders ship the same business day if the order is received before 8 a.m. EST. Tracking numbers are provided as soon as the item ships. Orders do not ship on weekends or holidays.

Orders shipping to Hawaii, Alaska, or Puerto Rico will incur an additional surcharge of $30 and will ship via USPS the following day with transit time varying 3 to 14 days.

Orders to Canada are shipped via DHL Express and in most cases arrive within 7-14 business days. Shipping Surcharge is applied to orders in Canada.  An extra 22% is collected at checkout to pay duties and taxes on your behalf.

Shipping – Lost/ Damage Package: If your order is lost, stolen or damaged, please contact us  by phone (727-518-9773 x205) or email (info@clubclean.net) within 48 hours of delivery. If the item was lost, stolen or mis-delivered we will need to open an investigation with our shipping carriers to try and locate the package(s). If they are unable to locate or reclaim the item, we will ship out a replacement to the address on file. We do not provide refunds for lost items.

If an order is returned to us because of an invalid address, buyer will be responsible for the shipping cost to ship it back.

For International orders import duties, taxes and other charges are not included in the items price or shipping charges. These charges are the buyer’s responsibility and are calculated separately at checkout; please check with your country or territories customs office to determine what the additional costs will be above and beyond the normal shipping and duties charges.